FastPath™

Why do systems take many months if not years to implement? Why are they so difficult to make work across an organization? Why are they so difficult to make work across different systems or functions? Why do these projects feel like you have entered a maze and can’t get out?

There are two major reasons.

This first is because new systems offer infinite choice. This means that all systems, even the best of them, typically start with “what would you like the system to do?” types of questions. So, consultants are trained to ask those questions of their clients. And therein lies the rub.

People know their jobs really well. They don’t necessarily know how to tell a computer how to support them. For example, information can be coded and stored many different ways such as how to code an option. What is the best way? Sales people need things a certain way. But, that way may not work well for purchasing or for customer service and warranty. What is the best work flow? Again, many, many different choices. This can be too hard and very intimidating. And, trying to figure all of this out when there is a business to run is a recipe for systems implementation failure.

The second is because most systems are not integrated. This means that one system doesn’t “talk” to another. Data has to be re-keyed at best or, worse, that information doesn’t flow across the organization at all.

Builder Sourcing can help.

We developed FastPath for implementing a single, fully integrated system that crosses the entire organization. Businesses up, running and successful in matters of weeks and months vs. years.

We have worked with many builders and studied their business processes from lead management, contract generation, option selection, bidding and contracting, project management and scheduling, and finally all the way through customer service and warranty. From this extensive research, we developed a series of Best Practices that we used to develop all of the coding structures and work flows necessary to allow a builder to create a streamlined and efficient operation.

The builder goes from being asked “how do you want this system to work?” to “how can we make these best practices work for you?” The builder goes from looking at a blank screen to a screen full of their own information so that they can see exactly how things will work and what, if any, changes need to be made. Some times these changes are made to the builder’s processes. Sometimes the system is adjusted. Either way, it is much faster to start from something then from nothing.

The best part of all, however, is that everyone in a builder’s organization, from sales, to construction, to warranty is always looking at the same information at all times and that is an amazing thing.

If you would like to know more about FastPath™ and how it can be put to work in your organization, please contact us.

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